Liaison Officer (Malaysia)

The Liaison Officer serves as the primary communication bridge between the organization and external partners, stakeholders, and beneficiaries. This role ensures smooth coordination, accurate information flow, and effective relationship management to support operational and program objectives.

Stakeholder Engagement

• Maintain regular communication with partners, government agencies, vendors, and community groups.
• Represent the organization professionally in meetings, consultations, and events.
• Facilitate timely feedback loops between stakeholders and internal teams.

Coordination & Communication

• Coordinate meetings, visits, and discussions between external stakeholders and relevant departments.
• Ensure internal teams receive accurate, updated information from partners.
• Prepare and circulate reports, correspondence, and meeting documentation.

Relationship Management

• Build and maintain strong working relationships with existing partners.
• Support outreach efforts and identify opportunities for new collaborations.
• Respond promptly and professionally to stakeholder inquiries or concerns.

Compliance & Documentation

• Ensure that all liaison activities comply with organizational policies and regulatory requirements.
• Maintain accurate records of communications, agreements, and stakeholder documentation.
• Support monitoring and evaluation efforts by collecting and consolidating stakeholder feedback.

Operational Support

• Assist project and program teams with administrative and logistical needs related to stakeholder coordination.
• Flag risks, communication gaps, or emerging issues for timely resolution.
• Support preparation and facilitation of field activities, visits, and stakeholder events.

Qualifications

Mandatory Requirement

• Malaysian citizen (due to local engagement needs, regulatory requirements, and stakeholder coordination expectations).

Education & Experience

• Bachelor’s degree in Communications, Public Relations, Business Administration, or related fields.
• Experience in liaison work, stakeholder management, external relations, or coordination is preferred.

Skills & Competencies

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• High level of professionalism, diplomacy, and cultural awareness.
• Strong organizational and time-management capabilities.
• Reliable, detail-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Office and common communication tools.

Work Attributes

• Proactive and solution-oriented.
• Consistent follow-through and accountability.
• Adaptable and able to perform effectively in dynamic environments.
• Ethical, discreet, and respectful of confidentiality.

📩 Ready to apply? Send your CV & Portfolio to career@solveeducation.org