BLOGS
On Quality Assurance: Quality Starts Before Testing
I've written hundreds of test cases. But one of the most useful things I've done as a QA engineer this year started before testing. There's a question at the core of QA work: Does this match the requirement? It's a good question. It's the one I was trained to ask....
From Telling Stories about Social Impact Programs to Seeing the Process Behind Them
The first story I wrote at Solve Education! wasn't mine. It was about one of our beneficiaries. When I first joined Solve Education!, I was part of the Marketing Communications team. I learned about our programs through conversations with colleagues, impact reports,...
I Joined Solve to Test Apps. I Learned That a Working Feature Isn’t Enough.
Somewhere in the world right now, a young person is opening edbot.ai and starting a lesson. Maybe they’re building English skills to qualify for a better job. Maybe they’re working through a course late at night after work. They’re not thinking about software quality....
Are We Really Listening Before We Tell the Story?
Whenever people hear that I work in marketing and communications, they usually assume my job revolves around writing. Writing articles. Writing social media captions. Writing newsletters. Writing reports and writing blogs, like this. And to be fair, a large part of my...
From a Career Switch to a Space for Growth: My Journey as a Program Assistant at Solve Education!
I never imagined that one day I would work so closely with beneficiaries. Before stepping into this role, I was someone who had gone through a career switch. It was not just about changing jobs, moving to a new field, or trying something different. For me, it became a...
Why Simple Product Features Are Never Actually Simple
“This should be easy. It’s just a reminder.” That was exactly what I thought when I became the project manager for a WhatsApp Reminder feature at Solve Education! Our platform, Edbot, uses gamified learning to help learners build practical, work-ready skills. The...
Saying Less, Better: What Partnership Work Taught Me About Building Trust
When I first started creating proposals and decks for partners, I thought clarity meant including everything. Every program detail. Every activity. Every story. Every budget note. Every reason why something mattered. In my mind, the more information I included, the...
Who Are You Actually Designing For? How Inclusive Design Exposed My Blind Spots
How much of the design we create never actually reaches everyone it was meant for?That question rarely surfaces in the middle of a creative process. But that's often exactly where the problem starts. When I first received the brief to design a deck for the Solve!...
What AI Can’t Prompt: On Judgment in the Age of AI-Assisted Writing
There is still a lot of suspicion around AI-generated content, and honestly, some of it is fair. The concern is not just that AI writes badly. It is that AI writes without understanding. It produces sentences that are technically correct but somehow empty. Content...
Built to Scale, Built to Last
How disciplined engineering helps Solve Education! turn learning into livelihood at scale It's the first day of a new campaign. Within the same hour, a whole wave of learners opens edbot.ai for the first time. A few days later, the next rollout begins in another...