The Product Associate supports the development, improvement, and delivery of Solve Education!’s digital learning products. This role works closely with the Product Manager and cross-functional teams to translate user needs into actionable insights, coordinate product development activities, and ensure smooth execution across the product lifecycle.
The ideal candidate is detail-oriented, analytical, eager to learn, and able to thrive in a fast-paced, technology-driven environment. This position is designed for individuals who want to grow their career in product management while contributing to meaningful educational impact.
Purpose of the Role
- Support the design, development, and optimization of Solve Education!’s products.
- Ensure accurate documentation, structured execution, and timely delivery of product tasks.
- Strengthen decision-making processes through user insights, data, and cross-team coordination.
- Contribute to continuous improvement in product quality, user experience, and operational efficiency.
Key Responsibilities
Product Research & Insights
- Assist in gathering and analysing user feedback, market trends, and competitor information.
- Conduct desk research to support product discovery and feature prioritisation.
- Help prepare user research materials (surveys, interview guides, usability tests).
- Summarise findings into clear reports for the Product Manager and relevant teams.
Product Development Support
- Translate product requirements into clear documentation such as user stories, acceptance criteria, and task descriptions.
- Manage and update product artefacts (roadmaps, backlogs, feature trackers, documentation).
- Coordinate with engineering and design teams to ensure timely delivery of assigned features.
- Participate in product testing, QA, and validation activities to ensure product quality.
Data & Impact Monitoring
- Support the collection and interpretation of product performance data.
- Generate routine product reports and highlight insights or potential issues.
- Track metrics related to user engagement, feature adoption, and impact outcomes.
Cross-Functional Coordination
- Prepare materials for internal briefings, sprint meetings, demos, and partner updates.
- Ensure alignment between product, programs, engineering, and external partners.
- Assist in documenting decisions, meeting notes, risks, and follow-up actions.
Process & Operational Support
- Support the implementation of agile product management practices.
- Maintain organisational standards for documentation, workflow, and communication.
- Identify process inefficiencies and recommend improvements.
Reporting Structure
- Reports to: Product Manager
- Works closely with: Engineering, Design, Program Implementation, Data teams
- May support: External partners or users as needed in product testing or feedback cycles
Expected Outputs
- Clear, accurate, and updated product documentation.
- User research summaries and product insight reports.
- Timely support in QA, testing, and release coordination.
- Organized trackers and dashboards to monitor product progress.
- Structured follow-up on tasks and deadlines.
Qualifications
Education
- Bachelor’s degree in Business, Information Systems, Computer Science, Education, or a related field.
- Experience (Preferred but Not Required)
- Experience supporting digital products, research projects, or technology-driven initiatives.
- Exposure to agile or project management workflows.
- Internship or entry-level experience in tech, edtech, or data-driven environments.
Skills & Competencies
- Strong analytical and research skills.
- Basic understanding of product management principles and UX concepts.
- Ability to prepare clear documentation and structured reports.
- Familiar with productivity and project management tools (e.g., Jira, GitLab, Notion, Trello).
- Comfortable working with data (Excel, Google Sheets, or analytics dashboards).
- Strong communication and stakeholder coordination abilities.
- Highly organised, detail-oriented, and able to follow through on tasks.
Mindset & Attributes
- Eagerness to learn and grow within the product field.
- Proactive, responsible, and open to feedback.
- Comfortable working in a fast-paced and sometimes ambiguous environment.
- Passion for education, technology, and social impact.
Location Requirement
- Based in Bandung or willing to relocate.
Why This Role Matters
This position provides a pathway to develop into a full Product Manager role. The Product Associate plays a crucial part in ensuring product quality, operational clarity, and user-centered decision-making — all essential to delivering impactful products for learners worldwide.
📩 Ready to apply? Send your CV & Portfolio to career@solveeducation.org